Happiness Engineer — Automattic

Automattic (the company behind WordPress.com, WooCommerce, Tumblr and more — powering 43% of the web) seeks Happiness Engineers to provide world-class customer support via live chat, email, and forums. Troubleshoot WordPress issues, guide customers through setup and features, and contribute to help documentation. No prior technical degree required — passion for helping people and basic web/WordPress familiarity valued. Fully remote, open to candidates anywhere in the world.